Welcome to the call center solutions on Bluecallcenter, a leading provider of Directory Assistance, Operator Services, data management and information service solutions to the global marketplace. Here you’ll learn all about Volt Delta’s computer-based directory assistance software and systems and other database management and telecommunications services, including its popular OASIS product set. Volt Delta’s carrier-grade call center solutions offer efficient call routing and automation services for both legacy TDM and VoIP call transport. Come see how Volt Delta’s advanced call center solutions can lead to improved agent performance, more efficient call center operations, and increased customer satisfaction and loyalty.

Bluecallcenter you to build and maintain enduring customer relationships, at all stages of the customer lifecycle, through our range of world class call centre outsourcing solutions.

Customer Service

Customer service is vital to the success of your business. Our call centre agents act as the face of your company and we treat every contact as an opportunity to build and maintain your customer relationships. Our proven results consistently surpass client expectations.

Call Center Sales

Effective selling skills have a considerable impact on your sales results, profitability and growth. Your customers receive an exceptional sales experience as a result of our unique telesales training programs, strong sales culture and attractive staff incentive programs

Tactical Campaigns

Tactical campaigns and telemarketing are an effective means of updating your customer database, obtaining valuable market intelligence and customer feedback, and promoting your products or services.

Help Desk

Help desk and technical support services help you deliver efficient problem resolution, achieve high levels of customer satisfaction and increase overall customer loyalty. We provide a full range of technical support solutions, ranging from tier one handling of common problems to multiple-tier support applications and technical experts to address highly complex issues.

Product Recalls

Product recalls can be perceived to be potentially damaging to your business - they also provide a great opportunity to enhance your reputation with customers and other key clients. Stellar can assist you with a rapid and seamless response to your product recall and allow your business to treat a recall as a positive experience.

Information Services

If you need directory assistance, messaging or paging services, Stellar can deliver significant cost savings through automation and effective people management. We have extensive experience managing information services for some of the world’s highest volume users